Official Concept and Definition

Business Process Outsourcing (BPO)

Definition

The delegation of one or more IT-intensive business processes to an external provider that, in turn, owns, administers, and manages the selected process or processes based on defined and measurable performance metrics

Formula
PSS Agency PSA
Source/s

PSA

http://www.psa.gov.ph/
Indicators / Statistics Being Generated Information and Communications Technology
PSA Board Resolution PSA Board Resolution No 01, Series of 2017 - 135
https://psa.gov.ph/sites/default/files/PSA%20BOARD%20RESO%2001%202017.pdf
Statistical Domain Environment and multi-domain statistics
Statistical Activity Information society

Official Concepts and Definitions

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