Official Concept and Definition
Business Process Outsourcing (BPO)
Definition | The delegation of one or more IT-intensive business processes to an external provider that, in turn, owns, administers, and manages the selected process or processes based on defined and measurable performance metrics |
Formula | ![]() |
PSS Agency | PSA |
Source/s | PSA https://psa.gov.ph/ |
Indicators / Statistics Being Generated | Information and Communications Technology |
PSA Board Resolution | PSA Board Resolution No 01, Series of 2017 - 135
https://psa.gov.ph/sites/default/files/PSA%20BOARD%20RESO%2001%202017.pdf |
Statistical Domain | Environment and multi-domain statistics |
Statistical Activity | Information society |
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