Release Date:
Copy Issuance, Authentication and Certification of Civil Registry Documents
| Type of Frontline Services | Fees | Forms | Processing Time (Under Normal Circumstances) | Person In-Charge |
| Walk-in Applications Serbilis Outlets | P140.00 – Birth, Marriage, Death | Color-coded Forms (White-birth, Pink-Marriage, Yellow-Death) | 30 minutes to 1 hour |
Serbilis Outlets – Screening, Request Service Officers, Collecting Officers, Releasing Clerk, Outlet Supervisors (Central and Field Outlets) |
| Court Decrees and Legal Instrument (CDLI) | 10 working days | |||
| P195.00 – Certificate of No Marriage (CENOMAR) | Green color application form | 4 working days | ||
|
Online Applications E-Census For inquiry, 981-7777/81 |
P315.00 – Birth, Marriage, Death | Online Application Forms/Transactions | 3 to 5 working days, including delivery |
Online Service (Payment at BDO, Union Bank, Mail and more); Online – Credit Card (US Currency) |
| P415.00 - CENOMAR | 4 to 7 working days, including delivery | |||
|
Telephone Requests/ Online Applications PSA Birth Certificate Delivery (PSA Helpline Plus 737-1111) Web: nsohelpline.ph For inquiry, 737-1112 |
P330.00 – Birth, Marriage, Death |
Requester calls PSA Helpline Plus and gives vital information. The officer provides Reference Number Online Application Forms/Transactions |
2 to 3 working days, including delivery (Metro Manila) | Helpline Plus Agents; Payment through Bancnet ATM; Metrobank, Bayad Center |
| P430.00 - CENOMAR | 3 to 4 working days, including delivery (Outside Metro Manila) | |||
| Batch Requests Entry System (BREQs) | Variable | Application Form (Birth, Marriage, Death) | 3 to 5 working days | BREQs Coordinator (Central and Field Outlets) |
| Application Form (CENOMAR) | 7 to 10 working days | |||
| SM Malls Business Service Center | P140.00 – Birth, Marriage, Death plus P20.00 service charge | Application Form (Birth, Marriage, Death) | 3 to 5 working days |
Customer Service Assistant (CSA), Hotline: 9-4778016, 9-4778014 |
| P195.00 – CENOMAR plus P20.00 service charge | Application Form (CENOMAR) | 7 to 10 working days | ||
What are the valid IDs to be presented?
- Office/Company ID
- School ID (unexpired)
- SSS/GSIS/Pag-Ibig/PhilHealth
- Professional License
- Senior Citizen's ID
- Driver's License
- Passport
- NBI Clearance
- PhilPost ID
- Voter's ID
- PWD ID
Outlets with additional Local Government Unit (LGU) fees per copy of request:
| Outlet | Birth/Marriage/Death | CENOMAR |
| Caloocan | P25.00 | P25.00 |
| Pasig | P60.00 | P90.00 |
| Muntinlupa | P75.00 | P75.00 |
| Makati | P40.00 | P40.00 |