Reference Number:
2018-198
Release Date:
Tuesday, July 31, 2018
Background
This issue of LABSTAT Updates is the first in a six-part series of industry profiles that features key industries with strong employment generation potentials. Statistics in this report were culled from the results of the 2015/2016 Integrated Survey on Labor and Employment (ISLE) – a nationwide sample survey covering 12,926 establishments with 20 or more workers.
EMPLOYMENT
Number of Establishments
- As of June 30, 2016, a total of 851 establishments were registered under business process outsourcing (BPO) industry. Majority or 96.0 percent of these establishments were engaged in call center activities with 429 or 50.4 percent and computer related activities with 393 or 46.2 percent.
OCCUPATIONAL SAFETY AND HEALTH PRACTICES: 2015
Preventive and Control Measures Against Work Safety and Health Hazards
- Several preventive and control measures against work safety and health hazards were undertaken by the 845 establishments in 2015 to ensure the welfare of its workers. Nine out of every 10 (93.4%) BPO establishments appointed safety/health officers and/ or first-aiders at the workplace. Most establishments (87.8%) had conducted emergency response preparedness activities for earthquake, fire, chemical spills, etc. and implemented smoke-free workplace.
OCCUPATIONAL INJURIES AND DISEASES: 2015
Measures of Safety Performance
- The BPO industry registered a total of 257 cases of occupational injuries in 2015. Most of the affected workers (86.4% or 222) were employed in call centers.
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