CO-FO
Central Office
Offices
Philsys Registry Office
Services
Systems and Information Security Service
Unit Division
Infrastructure and System Management Division
Internal/External
Internal
Service Specifications
Request for Account Deactivation of Virtual Private Network Access of PSA Personnel
| Office or Division: | Infrastructure and Systems Management Division | |
| Classification: | Complex | |
| Type of Transaction: | G2G - Government to Government | |
| Who may avail: | PhilSys Registry Office | |
| CHECKLIST OF REQUIREMENTS | WHERE TO SECURE | |
1. Ticket Request for Account Deactivation with the following details: a. Template Name: Account Deactivation b. Tracker: Philsys Account Deactivation c. Issue Title: [PSO/Division Name]-[Full Name] d. Issue Body: - Full Name - System - End Date/Late Working day | PhilSys tracking system | |
| 2. Accomplished PhilSys Account Request Form (PARF) | Infrastructure and Systems Management Division through the PhilSys tracking system. | |
| CLIENT STEPS | AGENCY ACTIONS | FEES TO BE PAID | PROCESSING TIME | PERSON RESPONSIBLE |
| 1. Submit a request through PhilSys IT Support Ticketing webpage. | 1.1. Acknowledge receipt of the request. | None | 5 minutes | Computer Maintenance Technologist I |
| 2. Download, accomplish and submit the approved PARF. | 2.1. Receive and print the PARF. | None | 1 minute | Computer Maintenance Technologist I |
| None | 2.2. Check the completeness and assess the accuracy of the information in the PARF. Note: If the information is incorrect and/or incomplete, return the PARF to the requestor for correction/ completion. | None | 3 minutes | Information Systems Analyst II/ Computer Maintenance Technologist II |
| None | 2.3. Endorse the PARF to the Office of the Division Chief. | None | 1 minute | Administrative Assistant |
| None | 2.4. Approve/ disapprove the received PARF and return the form to the AA for disseminat-ion. Note: If the request is disapproved, return the form to the requestor via email. | None | 4 minutes | Information Technology Officer II and Information Technology Officer III |
| None | 2.5. Distribute the approved PARF to designated personnel for deactivation. | None | 1 minute | Administrative Assistant |
| None | 2.6. Deactivate the account. | None | 3 minutes | Computer Maintenance Technologist I/II / Information Systems Analyst I/II |
| 3. Receive the notification that the account has been deactivated. | 3.1. Send notification through the email of the requestor’s supervisor/ authorized staff that the account has been deactivated. | None | 5 minutes | Computer Maintenance Technologist I |
| None | 3.2. Close the Job Ticket. | None | 1 minute | Computer Maintenance Technologist I |
| TOTAL: | None | 25 minutes | ||
| Attachment | Size |
|---|---|
 Request for Account Deactivation of Virtual Private Network Access of PSA Personnel |
330.63 KB |