The Legal Service provides legal advice and opinion concerning corrections on civil registry documents which includes filing of petition to the concerned Local Civil Registry Office and Court, if necessary.
| Office or Division: | Legal Service | ||||
| Classification: | Simple | ||||
| Type of Transaction: | G2C-Government to Citizen | ||||
| Who may avail: | All | ||||
| CHECKLIST OF REQUIREMENTS | WHERE TO SECURE | ||||
Documents in relation to client’s query Specify: 1. Civil Registration Documents such as COLB, COM, CoD and other civil registry documents 2. Affidavits or other supporting documents. | Provided by the Client | ||||
| CLIENT STEPS | AGENCY ACTIONS | FEES TO BE PAID | PROCESSING TIME | PERSON RESPONSIBLE | |
| 1. Secure visitors pass from the Security Guard and register in the Visitor’s Logbook | 1.1 Issuance of the Visitor Pass | None | 5 Minutes | Security Guard | |
| 2. The client goes to the receiving personnel | 2. Directly refer the client to the available legal assistant/lawyer | None | 2 Minutes | Administrative Assistant | |
2.1 The legal assistant/lawyer will assist the client by providing legal advice on his/her concern. 2.1.1 LA/Lawyer will analyze the query and the document/s presented 2.2.2 If the concern, query/document does not pertain to the legal, LA/Lawyer will refer the public to the proper PSA Office/Service. 2.2.3 Advise client to proceed to the concerned office. | None | 40 Minutes | Legal Assistant/ Lawyer | ||
| 3. Submit accomplished Monitoring Form | 4. Request Client to accomplish the Monitoring Form | None | 5 Minutes | ||
| Total | None | 52 Minutes | |||