CO-FO
Central Office
Offices
Censuses and Technical Coordination Office
Services
Information Technology and Dissemination Service
Unit Division
Knowledge Management and Communications Division
Internal/External
External
Service Specifications
Provide library services to Data Enclave data users/researchers
| Office or Division: | Knowledge Management and Communications Division | |||
| Classification: | Simple | |||
| Type of Transaction: | G2C - Government to Citizen | |||
| Who may avail: | All | |||
| CHECKLIST OF REQUIREMENTS | WHERE TO SECURE | |||
| None | None | |||
| CLIENT STEPS | AGENCY ACTION | FEES TO BE PAID | PROCESSING TIME | PERSON RESPONSIBLE |
| 1. Inquires through phone | 1. Take the call and logs the basic information of the caller, requested data/information | None | 1 Minute | Security Guard on duty |
2. Evaluate the request 2.1 Provide appropriate information to basic questions that is available in the library and PSA website | None | 1 Minute | Security Guard on duty | |
| 3. Provide readily available statistical data over the phone (Max of three (3) statistical data) or advise to visit the library | None | 1 Minute | Admin Asst. II | |
| 4. Refer to the concerned service/division for technical questions or pertains to their rendered services | None | 3 Minutes | Admin Asst. II | |
| 5. Advise the researcher to email the request at info@psa.gov.ph or send the request to FOI if the requested data requires special tabulation | None | 1 Minute | Admin Asst. III/Officer of the Day/Librarian | |
| 6. Refer to the source agency or send request to FOI if requested data is not available in PSA | None | 1 Minute | Admin Asst. III/Officer of the Day/Librarian | |
| 7. Log the action provided to the caller | None | 1 Minute | Admin Asst. III/Officer of the Day/Librarian | |
| TOTAL: | None | 9 Minutes | ||
| Attachment | Size |
|---|---|
 Provide library services to Data Enclave data users/researchers |
47.54 KB |