Public Advisory

Reference Number: 


Release Date: 

Monday, August 3, 2020

In connection with the recent announcement of President Rodrigo Roa Duterte placing the National Capital Region, and the provinces of Bulacan, Cavite, Laguna, and Rizal under Modified Enhanced Community Quarantine (MECQ) for 15 days effective Tuesday, 04 August 2020, amidst threat of Coronavirus disease 2019 (COVID-19), the general public is hereby informed that the Philippine Statistics Authority will be adopting the following:

  1. Frontline services of Civil Registration System (CRS) outlets in Metro Manila and in the provinces of Bulacan, Cavite, Laguna and Rizal shall be CLOSED to the transacting public for the processing of requests for copy issuance of civil registry documents {Birth, Marriage and Death certificates as well as Certification of No Marriage Record (CENOMAR) or Advisory on Marriage/s} until 18 August 2020.
  2. Clients may file their applications for PSA-issued documents online via Please note, however, that processing and delivery of documents in areas under MECQ may take longer in view of reduced work force and limited transportation facilities.
  3. The following hotline numbers will be available for inquiries and requests for assistance on civil registration matters via text messages (only) from 8:00 AM to 5:00 PM, Monday to Friday.

09458406735 (Globe)     09666506928 (Globe)
09561887129 (Globe)     09274228564 (Globe)
09457041039 (Globe)     09997991873 (Smart)


Thank you for your understanding.


National Statistician and Civil Registrar General