Effective 15 October 2021, the Philippine Statistics Authority (PSA) - Civil Registration Service (CRS) will use an online Appointment System through appointment.psa.gov.ph for clients requesting for copy issuance of civil registry documents and certifications at the CRS Outlets in the National Capital Region. All previously issued Queue Ticket Numbers (QTNs) and appointments will still be honored until 12 November 2021 (Friday).
Effective 15 November 2021 (Monday), only clients with a valid appointment slip from the online Appointment System shall be allowed entry to the PSA premises. ALL CLIENTS INCLUDING FRONTLINERS AND THOSE WITH EMERGENCY OR URGENT REQUEST MUST PRESENT THEIR APPOINTMENT SLIP FROM THE ONLINE APPOINTMENT SYSTEM WITH A VALID PROOF OF EMERGENCY/URGENCY, OTHERWISE THEY SHALL BE DENIED ENTRY INTO THE PSA PREMISES
A separate advisory shall be issued when the online Appointment System will be deployed in other CRS Outlets. To use the online Appointment System, follow the steps provided in Annex 1.
For faster transactions, clients are advised to download and accomplish the Application Form and the Health Declaration Form or update their StaySafe.ph App health declaration check ahead of time.
For your information and guidance.
CLAIRE DENNIS S. MAPA, Ph. D.
National Statistician and Civil Registrar General