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CO-FO
Central Office
Offices
Civil Registration and Central Support Office
Services
Civil Registration Service
Unit Division
Civil Register Management Division
Internal/External
External
Service Specifications
Reply to Communications- Highly Technical

Highly Technical Communications/Letters are those letters/communications which need legal advice and for referral to Legal Service.

Office or Division:Civil Register Management Division
Classification:Highly Technical
Type of Transaction:Government-to-Government(G2G) and Private-to-Government (P2G)
Who may avail:Local Government Units, Agencies of the Government, Private Law Offices, NGOs, etc.
CHECKLIST OF REQUIREMENTSWHERE TO SECURE

1. Letters/emails that require legal opinion on civil registration matters

2. Letters or communication requesting for drafting of guidelines or procedures to standardize civil registration implementation in the country.

Note: Need to be referred to the Legal Service prior to signing by ANS or NSCRG

 
CLIENT STEPSAGENCY ACTIONSFEES TO BE PAIDPROCESSING TIMEPERSON RESPONSIBLE
Office of the Division Chief of Civil Register Management Division (ODC-CRMD) received communications/letters1. Receipt and control of communication/
letter
None5 minutes per letter/ communicationCOSW
2. Division Chief evaluates/designates the communication/
letter to the concern Unit or Technical Staff
None10 minutes per letter/ communicationDivision Chief of the CRMD
 3. Receipt and control of communication/
letter
None5 minutes per letter/communicationCOSW
 4. Drafting of referral letter to Legal ServiceNone

Within 3 days from the receipt

of the communication/ letter

Unit Supervisor/Technical Staff
 5. Receipt and control of the referral letter/communicationNone5 minutes per letter/communicationCOSW
 6. Division Chief evaluates/reviews/signs the referral letter/communication.None15 minutes per communication/letterDivision Chief of the CRMD
 7. Receipt and control of the drafted referral letter/communicationNone5 minutes per letter/communicationCOSW
 8. Drafting of Response from Legal Service (requires legal research)None7 days from the receipt of the communication/letterAttorney from the Legal Service
 9. Receipt and control of the reply letter/communication from Legal ServiceNone5 minutes per letter/communicationCOSW
 10. Division Chief evaluates/designates the reply letter/communication from the Legal Service to the concern Unit or Technical StaffNone15 minutes per letter/communicationDivision Chief of the CRMD
 11. Receipt and control of communication/
letter to the concerned Unit/Technical Staff
None5 minutes per letter/communicationCOSW
 12. Drafting of responseNoneWithin 8 hoursUnit Supervisor/Technical Staff
 13. Receipt and control of the response to the communication/
letter
None5 minutes per communication/letterCOSW
 14. Division Chief evaluates/reviews/signs the response
to the communication/
letter
None30 minutes per communication/letterDivision Chief of the CRMD
 15. Staff controls the approved communication/
letter to be forwarded to the signatory (ANS of the CRS or NSCRG as the case may be)
None5 minutes per communication/letterCOSW

TOTAL ESTIMATED PROCESSING TIME FOR SERVICE: within 20 days upon receipt of the letters/emails/communication.

Note: Some cases may be extended if it requires NSCRG policy issuance (Implementing Rules and Regulations or Administrative Orders) to include a thorough study/research, sometimes through a creation of a Technical Working Groups.