CO-FO
Central Office
Offices
Philsys Registry Office
Services
Use Case Development and Management Service
Unit Division
Social Protection Use Cases Division
Internal/External
External
Service Specifications
Responding to PhilSys-related Inquiries/Concerns of Social Protection Programs/Agencies
This process involves responding to any PhilSys-related inquiries or concerns of the interested relying parties or agencies providing social protection services.
Office or Division: | Social Protection Use Cases Division | |
Classification: | Complex | |
Type of Transaction: | G2G - Government to Government; G2C - Government to Citizens; G2B - Government to Business | |
Who may avail: | Government or Private entities/Individuals with Social Protection concerns | |
CHECKLIST OF REQUIREMENTS | WHERE TO SECURE | |
1. Email message to the email address spucd.staff@psa.gov.ph; or 2. Viber message; or 3. Short Message Service (SMS); or 4. Call. | Requesting Government or Private entities/Individuals with Social Protection concerns |
CLIENT STEPS | AGENCY ACTIONS | FEES TO BE PAID | PROCESSING TIME | PERSON RESPONSIBLE |
1. Send queries/ Concerns. | 1.1. Acknowledge the concerns received. | None | 1 day | Project Development Assistant/ Information System Analyst I/ Project Development Officer I/II/III/V |
None | 1.2. Respond or forward the concerns to the Division Chief. | None | 3 days | Project Development Assistant/ Information System Analyst I/ Project Development Officer I/II/III/V |
2. Receive the response. | 2.1. Respond to the concerns of the requesting party. | None | 1 day | Project Development Assistant/ Information System Analyst I/ Project Development Officer I/II/III/V |
TOTAL: | None | 5 days |